Privacy Policy
Last updated: February 2026
1. Introduction
Playlistn Ltd ("listnr", "we", "us", or "our") operates the listnr platform at playlistn.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
2.1 Account Information
When you create an account, we collect your name, email address, and profile information through our authentication provider, Clerk. We do not store your password directly.
2.2 Platform Connections
When you connect third-party music platforms (e.g. Spotify), we access your public playlists, followed artists, and related metadata through their official APIs. We use this data solely to power the discovery and analytics features of the platform. We do not access your private listening history or personal playlists unless you explicitly choose to share them.
2.3 Usage Data
We collect information about how you interact with the platform, including pages visited, features used, and actions taken. This helps us improve the product and diagnose issues.
2.4 Artist and Music Data
We collect and process publicly available artist metadata, streaming statistics, chart positions, and related information from third-party data providers to power our analytics and discovery features.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the listnr platform
- Authenticate your identity and manage your account
- Monitor playlists and discover artists based on your configuration
- Generate analytics, insights, and recommendations
- Send service-related communications (e.g. alerts, updates)
- Detect, prevent, and address technical issues and abuse
4. Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Service providers who assist in operating the platform (e.g. cloud hosting via AWS, authentication via Clerk, error monitoring via Sentry)
- Third-party APIs as necessary to provide the service (e.g. Spotify API, Chartmetric API)
- Legal authorities if required by law or to protect our rights
5. Data Storage and Security
Your data is stored on secure servers hosted by Amazon Web Services (AWS) in the EU (Ireland) region. We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security reviews.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the service. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.
7. Your Rights (GDPR)
If you are located in the European Economic Area (EEA) or the United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR):
- Access -- request a copy of your personal data
- Rectification -- request correction of inaccurate data
- Erasure -- request deletion of your personal data
- Restriction -- request restriction of processing
- Portability -- request your data in a portable format
- Objection -- object to processing based on legitimate interests
To exercise any of these rights, contact us at privacy@playlistn.com.
8. Cookies
We use essential cookies for authentication and session management. We do not use third-party tracking cookies. Analytics cookies (if enabled) are used solely to improve the service and can be opted out of.
9. Third-Party Services
Our platform integrates with third-party services that have their own privacy policies. We encourage you to review:
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@playlistn.com.